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Episode 89
Top Tips for Onboarding New Front Desk Staff

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You’re a hearing care expert, not a recruitment expert, so no wonder you’re left pulling your hair out every time you need to find a new soul to fill your front of desk role.  

What’s more, you go through all of the sluggish rigmarole of CV-sifting, interviewing and onboarding, just for that person to decide they’re going to go elsewhere.  


But…what if there was a way to ensure you’re hiring the right person first time? One that WANTS to work for you, who will treat your patients like royalty, and who actually wants to stay put? 

Well, that’s the topic of this podcast.  

Contained within are 3 pieces of stellar advice that, if implemented, will transform your recruitment process from the initial job advert, on to the interview and right through to the on boarding process.  

No time-wasting, no cliché questions that return cringy answers, just some smart, new thinking applied to an age-old problem.  

Enjoy 🙂

Find out more about how “Inner Circle” members are transforming their hearing care practice with the help of the Orange & Gray team.

Listen To More:

Free (No Opt-In) PDF Download:
23 of The Best (and Most Original) Ideas Implemented by Private Practice Hearing Care Clinics in 2023


📈 A clinic that has launched a premium monthly subscription program that includes community perks, benefits and annual upgrades (yes, ANNUAL upgrades) ... yet earns them industry-high margins!

📹 How one clinic has bought themselves 6+ hours back on the schedule each week by implementing a series of helpful patient videos (that is also winning them patients from competitors

🔎 How two clinics have built industry-first programs to attract existing hearing aid wearers that are either unsatisfied with their existing provider, or new to the area (and turn this into a profit-center for their business)

Leading the Change Training Guide Cover

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