How to be at the cutting edge of the hearing care industry with stephen shapiro - podcast

Episode 15
How to be at the Cutting Edge of the Hearing Care Industry with Stephen Shapiro

Length: 69 mins

Lastest Bookclub Article

Get The Latest Updates About Podcast, Articles and Book Club Releases Straight To Your Inbox Every Week!

Show Notes

Stephen M. Shapiro started his innovation journey when he founded and led a 20,000 person process and innovation practice during his 15 year tenure at Accenture.

Since leaving the consulting firm, he has authored six books on innovation, including Best Practices are Stupid. He also developed Personality Poker®, a powerful card game that helps create high-performing teams. He is a regular columnist for Inc.com.

He has presented to audiences in 50 countries and in 2015, he was inducted into the Speaker Hall of Fame. In his spare time, he geeks out on magic.

In this ‘Expert Interview’ – Stephen shared with Phil and Inner Circle members how to innovate and find ways to be at the cutting edge of the hearing care industry by applying different lenses to the problems and opportunities we face.

Highlights:

“It’s not about change for change’s sake. It’s not about novelty for novelty’s sake.”

“It really is about moving the organization in a way that keeps you relevant in the minds of your customers, your clients, consumers, so that at the end of the day you have a valuable proposition to the market.”

“If we had more data, what would we do with that data to help us target people that are at risk that don’t even know they’re at risk yet?”

“Even during recessions, those premium products, those premium services always excel. And in fact, we find that in some cases they do even better in tough economic times.”

Visit Stephen’s website

Buy Stephen’s book

If you’d like to read the full highlights, check out this article
You can also check out the author and their book here

Find out more about how “Inner Circle” members are transforming their hearing care practice with the help of the Orange & Gray team.

Listen To More:

FREE WHITE-PAPER: Leading the Change: What the Smartest Private Practices Are Doing to Leverage OTC and Turn It Into a Competitive Advantage

With a wave of change approaching private practice, you may be wondering what you should do?

In this white-paper, you'll discover some of the different approaches that the smartest private practices in the US are utilizing to turn OTC into a competitive advantage, lead their communities, control the conversation and nullify any threats.

To download the white-paper, and receive all future white-papers and monthly marketing templates, then simply complete the form below and an email will land in your inbox in the next few minutes.

Leading the Change Training Guide Cover

Looking for something specific? Search here

Pin It on Pinterest

Share This